Import One Stop Shop (IOSS)

Sell to customers in all 27 EU countries in as little as three working days.
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Wherever your business is based, sell to customers across the EU with IOSS

What is IOSS?

IOSS is an optional EU VAT scheme that allows businesses to sell to customers all over the EU on a single VAT return. It was introduced alongside One Stop Shop (OSS) in July 2021 to replace low-value consignment relief.

Can I Register for IOSS?

You can register for IOSS if:

  • Your business is B2C
  • You sell goods located outside the EU at the point of sale
  • You ship your goods in consignments with a value of EUR 150 or less

How do I get an IOSS Number?

To get an IOSS number, you'll need to register for the scheme. When you're registered, you'll be given an IOSS number unique to your business. Registering is simple, and we can get the process started with a few details.

The rules change depending on what you're selling and where from. One Stop Shop might be a better fit for your business.

 Find out with our 30-second quiz.

What is an IOSS Number?

An IOSS number is an identification number assigned to business registered for Import One Stop Shop. Your IOSS number tells Customs that you’ve already collected VAT on the sale. Customs will clear the shipment without requiring your customers to do anything.

How does IOSS work?

Rather than registering and filing a VAT return in every EU country where you have customers, you register for IOSS. When you make a sale to an EU customer, you collect VAT on the sale at the rate local to them. You file one return and make one payment to the tax authority where you registered for IOSS.

Is IOSS Compulsory?

IOSS is a voluntary scheme, meaning it’s your choice whether you register. If you regularly ship orders worth under EUR150 to the EU, we recommend you do. Businesses registered for IOSS provide a smoother delivery experience for their customers whilst keeping their vat compliance simple.

Ready to Register for IOSS?

IOSS registration can be completed in as little as 3 working days —start on Monday, and you could have your IOSS number by Thursday.

Still have some questions?

Think that IOSS might be the right for your business but got some questions? Maybe you’d just like some guidance through the sign-up process?
Talk to us by booking a call:
Schedule a free call

Ready to sign up?

Ready to get registered for IOSS? Get the registration started now with our IOSS Express service, and have your IOSS number in as little as three working days:
Qualify for express IOSS Today

The simplest way to handle your IOSS Returns

Connect your store to Tribexa and let us handle your VAT returns—just review and approve. Our API auto-pulls sales data from Amazon, Shopify, and WooCommerce, so there's nothing for you to upload.

Get all the details

Find out more about IOSS, Union OSS and Non-Union OSS from our resources.

IOSS Number Basics for Ecommerce Brands

Thinking of getting an IOSS number? Get all your most pressing IOSS questions answered, so you know if it's a good fit for you.
GET THE ANSWERS

IOSS FAQs

How do I get an EORI number?

We can get you an EORI number and help you decide which country you should register in. We’ll need some details about your business, so book a call and we’ll get things started.

How do I get an EORI number
What’s the cost of an EORI number?
EORI number processing time:

We can get you an EORI number and help you decide which country you should register in. We’ll need some details about your business, so book a call and we’ll get things started.

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IOSS only covers B2C shipments imported into the EU with an intrinsic value under EUR150. If you’re registered for IOSS and have an order with an intrinsic value of over EUR150, you can still ship the order to the EU. You’ll just have to use an alternative method for handling the VAT, such as Delivery Duty Paid (DDP). Find out more about DDP and Delivered at Place in our IOSS guide.
The intrinsic value of a shipment is the total price of the goods to the customer. Intrinsic value doesn’t include transport or insurance costs, unless you included them in the price you charged your customer. Taxes also don’t count towards the total value. Let’s say it’s starting to get cold in France. You get an order from a chilly Parisian for a coat and a hat. They pay you EUR100 for the coat, and EUR25 for the hat. You don’t include shipping in the cost your products, so the intrinsic value of the shipment is EUR125.

IOSS has some rules you need to follow once you’re registered:

  • All the sales you make that are covered by IOSS have to be reported on IOSS.
  • When you make a sale to an EU customer, charge them VAT at the rate local to them (i.e Charge your Polish customers Polish VAT)
  • File an IOSS return and pay the VAT due once a month

Showing your customers the right VAT rate for them can get complicated. What’s standard rate in one country can be reduced in another. Plus some EU countries have more than one reduced rate. Download our EU and UK VAT Rates PDF and get all the rates for all 27 EU states (and we’ll update you if anything changes). If you’re not sure what rate you should be applying, you can always ask our VAT experts. They’ll do all the research for you.

If your business is based in the EU, you don’t need an intermediary to register for IOSS (but you can if you want). You will need an intermediary to register for IOSS if your business is based outside the EU. An IOSS intermediary is a representative responsible for registering your business and submitting your returns on your behalf. Intermediaries are also jointly liable for your IOSS VAT payments. SimplyVAT is an IOSS intermediary in the Republic of Ireland.
Know more
EU VAT E commerce Guide
A perfect place to start if you’re thinking of expanding into (or across) the EU.
Download Here:
E-commerce News
Quick-fire VAT and Ecommerce news from around the world to help you stay up-to-date with the market.
EU VAT E commerce Guide
A perfect place to start if you’re thinking of expanding into (or across) the EU.
Download Here:
EU VAT E commerce Guide
A perfect place to start if you’re thinking of expanding into (or across) the EU.
Download Here:

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Customer Reviews

Monika Milcarz, GB
We are using the SimplyVAT service for our EU VAT returns
We are using the Simply Vat service for ages. They never let us down. Very reliable and responsible company with great customer managers. Highly recommended.
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We are using the SimplyVAT service for ages. They never let us down. Very reliable and responsible company with great customer managers. Highly recommended.


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A very professional firm
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A very professional firm that has taken the pain away from our monthly EU VAT filings. I can only vouch for their high level of service and quick response time to our various questions. What a difference from our previous provider (VatGlobal). Do not hesitate to use them.


James Hole, Portugal
Making life simpler
The world of EU VAT registration is fraught with complexity and unseen hurdles. SimplyVAT navigated all of this for us
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The world of EU VAT registration is fraught with complexity and unseen hurdles. SimplyVAT navigated all of this for us efficiently and effectively, indluding extracting refunds!
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Brilliant support!
I love being creative and sharing my work with the world, but taxes does my head in, and EU VAT even more so! However, with the help from everyone at SimplyVAT -
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I love being creative and sharing my work with the world, but taxes does my head in, and EU VAT even more so! However, with the help from everyone at SimplyVAT - from the initial client call, to signing up, to registering with the EU for VAT - I've had excellent support.

Especially the calls I have had with Tamara and Debbie have been priceless, they walked me through my VAT return step-by-step, using language I could understand (translating TAX-lingo whenever needed).

With their guidance and reassurance I feel confident my business will run smoothly, with all EU VAT requirements met. Can't recommend SimplyVAT enough


Michael
“Their tailored advice streamlined our VAT processes significantly.”
SimplyVAT provided exceptional service from day one. Their team took the time to understand our business needs and offered tailored advice
Read More..

SimplyVAT provided exceptional service from day one. Their team took the time to understand our business needs and offered tailored advice that streamlined our VAT processes. Communication was always prompt, and their support made a complex task feel straightforward.


Emma
“SimplyVAT’s expertise helped us expand confidently into new markets.”
As a small business looking to expand internationally, we were overwhelmed by VAT regulations. SimplyVAT’s team guided us through every step
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As a small business looking to expand internationally, we were overwhelmed by VAT regulations. SimplyVAT’s team guided us through every step with confidence and professionalism. Their expertise gave us the assurance to enter new markets without worrying about compliance issues.


James
“SimplyVAT’s responsive team kept our VAT filings on schedule.”
Working with SimplyVAT has been a game-changer for our business. Their team is incredibly responsive, ensuring all our VAT filings are submitted on time without any hassle.
Read More..

Working with SimplyVAT has been a game-changer for our business. Their team is incredibly responsive, ensuring all our VAT filings are submitted on time without any hassle. They’ve taken a huge weight off our shoulders, allowing us to focus on growth.


Sarah
“Their clear guidance turned VAT complexity into a manageable task.”
I was dreading dealing with VAT for our growing e-commerce business, but SimplyVAT made it so much easier. T
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I was dreading dealing with VAT for our growing e-commerce business, but SimplyVAT made it so much easier. Their team provided clear, step-by-step guidance and was always available to clarify doubts. It’s rare to find a service that combines expertise with such approachable support.


Mark
“SimplyVAT’s proactive support saved us hours on VAT compliance.”
SimplyVAT has been a fantastic partner for our business. Their team is always proactive, answering questions before we even ask them, and their expertise
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SimplyVAT has been a fantastic partner for our business. Their team is always proactive, answering questions before we even ask them, and their expertise has saved us countless hours on VAT compliance. Highly recommend their services to any business looking to simplify their tax processes.


SimplyVAT customer
“SimplyVAT’s platform made VAT compliance simple and stress-free.”
Really smooth process from start to finish. I represent a Kiwi company entering the EU market and looked around at options for helping sort VAT.
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Really smooth process from start to finish. I represent a Kiwi company entering the EU market and looked around at options for helping sort VAT. SimplyVAT were excellent right from the start - making what would have been a very complicated process simple and clear. Clear communication and a nice backend portal made the process run smoothly.


Ajay
“Liza and Sonja delivered flawless VAT compliance support.”
Flawless service, by SimplyVAT have had excellent service first by Liza and then Sonja. Both have been amazing
Read More..

Flawless service, by SimplyVAT have had excellent service first by Liza and then Sonja. Both have been amazing


Christoffer
“SimplyVAT quickly understood our needs for seamless e-commerce VAT solutions.”
Amazing experience! This is a game changer for those in the E-commerce space etc. They quickly understand your needs and finds the best approach.
Read More..

Full Review: Amazing experience! This is a game changer for those in the E-commerce space etc. They quickly understand your needs and finds the best approach. Would highly recommend


David
“Vittoria’s exceptional care ensures our VAT filings are always on track.”
We have been working with Simply VAT for years now. We always get a great service from them and Vittoria always looks after our account really well.
Read More..

We have been working with Simply VAT for years now. We always get a great service from them and Vittoria always looks after our account really well.


Anthony
“Vittoria’s thorough communication restored our faith in SimplyVAT’s service.”
Our account manager, Vittoria, provides a consistently high level of communication and service, which. She is very quick at replying and is very thorough in her responses as well.
Read More..

Our account manager, Vittoria, provides a consistently high level of communication and service, which. She is very quick at replying and is very thorough in her responses as well. Our previous account manager wasn't great and we were considering leaving SimplyVAT, but to her credit, Vittoria came in and restored our faith in the company. Thanks again 🙂


SimplyVAT customer
“SimplyVAT’s IOSS service was flawless, letting me focus on my business.”
Worked with SimplyVat for about 2 years for their IOSS service (I've since stopped marketing to EU so am no longer a client currently).
Read More..

Worked with SimplyVat for about 2 years for their IOSS service (I've since stopped marketing to EU so am no longer a client currently). Honestly, flawless service. I never had to worry about their submissions because they were always on the ball.


Tom
“Abhay’s quick responses ensured our IOSS compliance met tight payment deadlines.”
We’ve been working with Simply VAT since end of 2023 supporting our IOSS compliance. We have found them very helpful and particularly Abhay
Read More..

We’ve been working with Simply VAT since end of 2023 supporting our IOSS compliance. We have found them very helpful and particularly Abhay on the data side who has gone above and beyond to resolve issues and ensure we hit payment deadlines. Really important with a service like this that you can get hold of someone when there is an issue and Abhay has always been quick to respond when needed. They have also provided some very thorough consultancy advice via Paulina. A good company to work with.


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