Name: Anna Shtohrina
Role: Associate Client Manager
Department: Client Management
Started at SimplyVAT: April 2025
Anna Shtohrina is an Associate Client Manager in our Client Management team. Anna joined SimplyVAT in April 2025, drawn by the opportunity to work in a truly international environment.
"The diverse team also stood out; it’s a great chance to learn from people with different backgrounds and expertise."
Although Anna is still fairly new to SimplyVAT, she’s already made an impact. She’s grown more confident in handling client queries and navigating VAT processes across multiple countries.
"I’ve already received positive feedback from clients who appreciated the support I provided. It’s incredibly rewarding to know that my work is making a difference."
The onboarding program helped Anna settle in quickly, and she’s learned to use new tools and systems that have supported her development.
"The onboarding was well-structured, and the team has been consistently supportive."
Anna’s day is all about supporting our clients with their compliance. She responds to client queries, researches solutions, and collaborates with colleagues when needed. Reviewing VAT reports for accuracy and timely submission is also a key part of her role.
"What I enjoy most is the problem-solving aspect—finding the right solutions for clients and learning something new every day."
SimplyVAT’s values are more than just words. They shape the way that we work with each other. Anna has experienced them first-hand.
Collaboration and Compassion
"Collaboration and compassion really stand out at SimplyVAT. The team is always ready to support each other, whether it’s jumping on a call to help with a client issue or sharing knowledge without hesitation. It creates a genuinely positive and helpful environment.
From the very beginning, I felt supported, especially during onboarding. Anytime I had a question or needed help, someone was there to guide me. That level of support made me feel part of the team right away."
Freedom and Happiness
"Working with my team is a truly positive experience. Everyone is approachable, supportive, and always ready to help. There’s a strong sense of teamwork, and you never feel like you’re facing challenges alone.
The leadership style is supportive. Managers provide guidance when needed while trusting you to take ownership of your work."
Interested in other departments at SimplyVAT?
Learn about our Customer Success Team from Carolina, our Customer Success Manager.
Learn about our Business Development Team from Michaela, our Sales Manager.
